Complaints Policy

Objective of the policy

As a responsible travel agent we seek to maintain and enhance our reputation of providing you with high quality products and services.  We value complaints as they assist us to improve our products, services and customer service.

We are committed to being responsive to the needs and concerns of our customers or potential customers and to resolving your complaint as quickly as possible.

This policy has been designed to provide guidance to both our customers and staff on the manner in which we receive and manage your complaint. We are committed to being consistent, fair and impartial when handling your complaint.

The objective of this policy is to ensure:

  • You are aware of our complaint lodgment and handling processes,
  • Both you and our staff understand our complaints handling process,
  • Your complaint is investigated impartially with a balanced view of all information and evidence,
  • We take reasonable steps to actively protect your personal information,
  • Your complaint is considered on its merits taking into account individual circumstances and needs.
Definition of a complaint

In this policy a complaint means an expression of dissatisfaction by a customer relating to a travel service provided by us.

How a complaint can be made

If you are dissatisfied with a travel service provided by us, you should in the first instance consider speaking directly with the staff member/s you have been dealing with. If you are uncomfortable with this or consider the relevant staff member is unable to address your concerns you can lodge a complaint with us in one of the following ways:

  • By telephoning us,
  • By writing to us,
  • By emailing us,
  • In person by speaking to any of our customer service staff.

If we receive your complaint verbally and we consider it appropriate, we may ask you to put your complaint in writing.

The information you will need to tell us

When we are investigating your complaint we will be relying on information provided by you and information we may already be holding. We may need to contact you to clarify details or request additional information where necessary. To help us investigate your complaint quickly and efficiently we will ask you for the following information:

  • Your name and contact details,
  • The name of the person you have been dealing with about your travel service,
  • The nature of the complaint,
  • Details of any steps you have already taken to resolve the compliant,
  • Details of conversations you may have had with us that may be relevant to your complaint,
  • Copies of any documentation which supports your complaint.
Help when making a complaint

The person receiving or managing your complaint should provide you with any assistance you may need to make your complaint. However if you consider you need further assistance please inform us of this at the time you are lodging your complaint.

Recording complaints

When taking a complaint, we will record your name and contact details. We will also record all details of your complaint including the facts and the cause/s of your complaint, the outcome and any actions taken following the investigation of your complaint. We will also record all dates and times relating to actions taken to resolve the complaint and communications between us.

As part of our on-going improvement plan, complaints will be monitored for any identifying trends by management and rectification/remedial action taken to mitigate any identified issues.

If you lodge a complaint we will record your personal information solely for the purposes of addressing your complaint. Your personal details will actively be protected from disclosure, unless you expressly consent to its disclosure.

Where a third party travel supplier such as a tour operator, was involved in your travel services, we may be required to speak with them to fully investigate your complaint.

Feedback to customers

We are committed to resolving your issues at the first point of contact, however, this will not be possible in all circumstances, in which case a more formal complaints process will be followed.

We will acknowledge receipt of your complaint within three (3) business days, and keep you informed of the progress of your complaint throughout our complaint resolution process.

We are committed to resolving your complaint within 10 business days of you lodging your complaint, however, this may not always be possible on every occasion. Where we have been unable to resolve your complaint within 10 business days, we will inform you of the reason for the delay and specify a date when we will be in a position to finalise your complaint.

During the investigation of your complaint we may need to seek further clarification or documentation from you to assist us in resolving your complaint.

If we have sought clarification or documentation from you and we are waiting on you to provide this information, we may not be able to meet our 10 business day finalisation commitment. In such circumstances upon receipt of your clarification or documentation we will indicate to you when we expect to finalise your complaint.

Once we have finalised your complaint, we will advise you of our findings and any action we have taken. We will do this in writing, unless it has been mutually agreed that we can provide it to you verbally.

You have the right to make enquiries about the current status of your complaint at any time by contacting us.

Our six point complaint process
  • We acknowledge – within three business days of receiving your complaint we will acknowledge receipt of your complaint.
  • We review – we undertake an initial review of your complaint and determine what if any additional information or documentation may be required to complete an investigation. We may need to contact you to clarify details or request additional information where necessary.
  • We investigate – within 10 business days of receiving your complaint we will investigate your complaint objectively and impartially, by considering the information you have provided us, our actions in relation to your dealings with us and any other information that could assist us in investigating your complaint.
  • We respond – Following our investigation we will notify you of our findings and any actions we may have taken in regards to your complaint.
  • We take action – where appropriate we amend our business practices or policies.
  • We record – we will record your complaint for continuous improvement process and monitoring through regular review, your personal information will be recorded in accordance with relevant privacy legislation.
When you complain about one of our employees

If you complain about a member of our staff, we will treat your complaint confidentially, impartially and equally (giving equal treatment to all people). We will investigate your complaint thoroughly by finding out the relevant facts, speaking with the relevant people and verifying explanations where possible.

We will also treat our staff member objectively by:

  • informing them of any complaint about their performance,
  • providing them with an opportunity to explain the circumstances,
  • providing them with appropriate support,
  • Updating them on the complaint investigation and the result.
Complaints under investigation by a regulator or law enforcement agency

If your complaint is currently being investigated by a relevant federal, state or territory consumer protection regulator or law enforcement agency we may cease to take further action in relation to your complaint pending finalisation of their investigation.

We will assist any agency with their investigations.

Our complaint escalation process

Where possible, we will attempt to resolve your complaint at the first point of contact. If we are unable to resolve your complaint at the first point of contact, we will undertake an investigation of your complaint and provide you with our findings.

If you are satisfied with our proposed decision or actions, we will close your complaint and record the findings for our continuous improvement program.

Your rights under Australian Consumer Law

You reserve the right to refer your complaint to your relevant federal, state or territory consumer protection agency at any time.

The Complaints Handling Policy & Process were last updated on 06 Jul 2017

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Iceland including the Blue Lagoon

Roam through desolate landscapes and past natural wonders, following in the footsteps of Vikings – from quirky Reykjavik to lunar landscapes, bubbling mudpots and the healing waters of the Blue Lagoon.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Reykjavik

our epic journey through lush lava fields and the windswept landscapes of Iceland begins in the quirky capital of Reykjavik. The northernmost capital of the world seems infused with vivid colour, from the bustling byway of Laugavegur to the enthusiasm of the city’s friendly locals. Spend time exploring Iceland’s Viking heritage, pay tribute to the sun and snap a selfie in front of The Sun Voyager or stroll around the lively Old Harbour before meeting your Travel Director and fellow travellers for a Welcome Reception to kick-start your love affair with Iceland.

Hotel: Grand Reykjavik

Day 2: Reykjavik – Reykholt – Borgarnes

Explore the small capital city of Reykjavik on a sightseeing tour this morning. View all the city’s major attractions including the Parliament, the Harpa Concert Hall, and the city’s main landmark, the Hallgrímskirkja Church, perched at the top of a hill in the heart of the city. Leave the city behind and travel through the undersea tunnel Hvalfjörðr to Akranes, whose local Museum Centre you’ll have an opportunity to visit before enjoying views of the rugged coastline from the town’s lighthouse. View Deildartunguhver, Europe’s highest-flowing hot spring, where you could choose to bathe in healing glacial waters as part of an Optional Experience. Then, head to Reykholt, famously the former 13th-century home of one of Iceland’s most loved authors, Snorri Sturluson. Nature takes centre stage this afternoon, when you view Hraunfoss and nearby Barnafoss, both beautiful waterfalls in their own right and a soul-stirring way to end your day.

Hotel: B59, 2 nights

Day 3: Stykkishólmur and Snæfellsnes Peninsula Excursion

Viking ‘sushi’ is on the menu today as you head to Stykkishólmur where you’ll ‘Dive Into Culture’ when you board a cruise past the tiny coves and islets of Breidafjordur Bay. Sample fresh seafood pulled straight from the waters of the bay, before heading along the rugged shores of Snæfellsnes Peninsula, whose geological wonders you’ll get to explore later. See pretty fishing villages and admire your serene surrounds, characterised by lava fields, volcanoes, glaciers, springs, and yellow and black sand beaches. The main attraction for your viewing pleasure is Snæfellsjökull glacier, a beautifully shaped stratovolcano at the very end of the peninsula. The glacier is also known as the location for Jules Verne’s novel ‘Journey to the Centre of the Earth’. Return to your hotel in Borgarnes, where tonight you’ll join your travel companions for dinner at your hotel.

Day 4: Thingvellir National Park – Gullfoss – Geysir – Selfoss

Mother Nature’s magic touch can be seen around every turn on today’s exploration of Iceland’s ‘Golden Circle’. Visit the ‘Golden Waterfall’ of Gullfoss, saved at the turn of the last century by the tenacity of a farmer’s daughter who threatened to throw herself into its depths if it was developed for hydroelectric power. Then, head to the world-famous hot spring area of Geysir and see Strokkur shoot a spectacular plume of water and steam high into the air. You’ll see first-hand how the movements of the North American and Eurasian tectonic plates have carved into the earth’s crust, in the UNESCO-listed Thingvellir National Park, before stopping at Efstidalur Dairy Farm for a quick ice cream tasting. This evening, ‘Connect With Locals’ with a local storyteller and her songwriter husband, and delve into their colourful family history, then join them for an exclusive ‘Be My Guest’ dinner. Continue to Selfoss later, where you’ll stay overnight.

Hotel: Selfoss

Day 5: Selfoss – Reykjanes – Blue Lagoon – Reykjavik

You can almost feel the Earth simmering under the surface as you journey across Reykjanes Peninsula, a UNESCO Global Geopark. This is the only place in the world where the Mid-Atlantic Ridge is visible above sea level. View Strandarkikja and let some of its legendary powers bring you good luck. Then, watch as sulphurous steam emerges from the lunar landscapes surrounding Lake Kleifarvatn. Continue to Grindavík – its long-standing fishing heritage visible in the harbour. ‘Dive Into Culture’ at the world-famous Blue Lagoon (please remember to pack your swimwear), whose steaming turquoise waters are said to have healing powers. For an extra special treat, rub some of the lagoon’s famous silica-mud on your skin and enjoy a sauna with lagoon views. This evening, we reminisce over the myths and legends we’ve encountered along the way, during a Farewell Dinner with newfound friends and your Travel Director.

Hotel: Grand Reykjavik

Day 6: Depart Reykjavik

For now, it’s time to say a fond farewell to Iceland after an unforgettable trip. Transfers are provided to Keflavik airport. Conditions apply

2020 Dates & PricesTwin ShareSolo Traveller
April: 12, 19, 26$3,750.00$4,450.00
May:03, 10, 17, 24, 31$3,995.00$4,895.00
June: 07, 14, 21, 28$4,250.00$4,950.00
July: 05, 12, 19, 26$4,250.00$4,950.00
August: 02, 09, 16, 23, 30$4,250.00$4,950.00
September: 06, 13, 20$4,195.00$4,895.00

Inclusions 
Meals: 5 breakfasts, dinners
Transport: Luxury air-conditioned coach
Accommodation: 5 nights accommodation
Guide: An expert Travel Director and separate Driver
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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Heart of England

Neolithic man, Roman forces, celebrated writers and contemporary filmmakers have all made a mark on England’s heartland. On this quintessentially English tour, we’ll follow their tracks – covering Wiltshire’s ancient stone circles and movie-set good looks, the delightful hamlets of the Cotswolds, Oxford’s ‘dreaming spires’ and Bath’s incredible architecture.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: London

After meeting the group in England’s vibrant capital, we’ll get to know one another over a delicious welcome dinner at the hotel.

Hotel: Wellington by Blue Orchid or similar

Day 2: London – Oxford – Stratford-upon-Avon

After breakfast, we’ll set our sights on our first stop: charming Oxford. Here, we’ll learn about the poets, professors, scientists and sporting heroes that have graced the city’s streets over the years with a locally guided walking tour. Then: we’ll venture through quintessential English countryside to meet with the Cotswolds. This charming area is a patchwork of green hills and farmland, peppered with centuries-old villages and caramel-hued cottages. We’ll enjoy some free time to stroll the elegant terraced High Street of Chipping Campden – before tucking into another delicious group dinner at our hotel in Stratford-upon-Avon.

Hotel: The Arden Hotel or similar, 2 nights

Day 3: Stratford-upon-Avon – Cotswolds – Stratford-upon-Avon

The life and times of William Shakespeare will take centre stage today when we pay a visit to the playwright’s timbered childhood home and his wife Anne Hathaway’s pretty thatched cottage. A stroll through the blooming gardens here is a must! We’ll have some time to enjoy lunch at our leisure – before we explore some picturesque Cotswolds hamlets this afternoon. This evening will be ours to spend at our leisure.

Day 4: Stratford-upon-Avon – Lacock – Bath

Day four promises to be an indulgent one, with an afternoon of high tea on the agenda before we move on to Lacock. This showstopper of a village often doubles as a film set, and you may recognise it from Pride and Prejudice or The Other Boleyn Girl. After imagining ourselves as costume drama heroes and heroines, we’ll step inside the magnificent abbey – whose peaceful cloisters took a starring turn as the Hogwarts hallways in the Harry Potter series. Then: onwards to Bath, a UNESCO World Heritage-listed city with true ‘wow’ factor, where we’ll make ourselves at home for our final two nights. This evening, we’ll spend exploring Bath at our own pace.

Hotel: The Abbey Hotel or similar, 2 nights

Day 5: Bath

After receiving a fascinating insight into Roman life on a morning visit to the Roman Baths, we’ll visit the museum at No. 1 Royal Crescent. The afternoon will then be yours to explore the city for yourself. You could enjoy a bit of ‘me time’ at Thermae Bath Spa (Britain’s only thermal spa), and bathe in mineral-rich waters while scanning the skyline from the rooftop pool – or, if you’d prefer to explore on foot, you could discover Bath’s proud independent side as you wander past stylish boutiques and celebrated coffee shops. At our last dinner together, we’ll swap stories and look back on our English journey with fond memories.

Day 6: Bath – Longleat House – Avebury – London

The current seat of the Marquess of Bath, the impressive Longleat House blends classic architecture with creative interiors – and it’s here that we’ll start the day. We’ll have plenty of time to explore before we move on to Avebury, an immense stone circle set within an ancient landscape of enigmatic monuments, tombs and roads. While Stonehenge attracts tourists from around the world and does not permit close access, at Avebury we’ll have the opportunity to walk freely among the standing stones. Steeped in mystery, this prehistoric stone circle is a fascinating sight – and makes for a tremendous final stop. Later this afternoon, our trip will come to a close back in London.

2021 Dates & PricesTwin ShareSolo Traveller
April: 24$3,019.00$3,769.00
May: 08, 29$3,079.00$3,999.00
June: 19$3,079.00$3,999.00
July: 11$3,079.00$3,999.00
August: 14, 28$3,079.00$3,999.00
September: 04$3,079.00$3,999.00
September: 18$3,019.00$3,769.00
October: 03$2,869.00$3,449.00

Inclusions 
Meals: 5 breakfasts, 3 dinners
Transport: Premium mini-coach transportation
Accommodation: 4 nights boutique accommodation
Guide: Experienced Back-Roads Tour Leader and Driver
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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Mysteries of The Inca Empire

On this Peru tour, delve into the past as you spend time in Lima, the Sacred Valley, Machu Picchu, Cusco, and Lake Titicaca. Along the way, visit ancient ruins, see beautiful scenery, and enjoy guided sightseeing with Local Guides and a Tour Director dedicated to bringing you these destinations and to helping you learn about the local cultures.

Planning your holiday is easy, and speak to your friendly Consultant.

Hotel: Jose Antonio Lima, 2 nights

Hotel: La Casona Yucay, 2 nights

Hotel: El Mapi by Inkaterra

Hotel: Jose Antonio Cusco, 2 nights

Hotel: Xima Puno Hotel, 2 nights

Hotel: Jose Antonio Lima

2020 Dates & PricesTwin ShareSolo Traveller
January: 23$3,391.00$4,077.00
February: 20$3,391.00$4,077.00
March: 19$3,391.00$4,077.00
April: 02, 30$3,391.00$4,077.00
May: 14$3,391.00$4,077.00
June: 25$3,391.00$4,077.00
July: 23$3,391.00$4,077.00
August: 06$3,391.00$4,077.00
September: 17$3,391.00$4,077.00
October: 15, 26$3,391.00$4,077.00
November: 12$3,391.00$4,077.00
December: 10$3,391.00$4,077.00
2021 Dates & Prices
January: 21$3,874.00Price on Application
February: 18$3,874.00Price on Application
March: 18$3,874.00Price on Application
April: 01$3,924.00Price on Application
May: 13$3,874.00Price on Application
July: 08$3,874.00Price on Application
September: 30$3,874.00Price on Application
October: 14, 28$3,874.00Price on Application
Inclusions 
Meals: 10 breakfasts, 1 lunch, 5 dinners
Transport:Deluxe airconditioned motorcoach
Flights:Air Ticket: Lima - Cusco - Cusco - Juliaca - Lima
Rail:Vistadome Train: Sacred Valley - Aguas Calientes - Cusco
Accommodation: 10 nights accommodation
Guide: Professional Tour Director
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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Wonders of Chile

Journey the entire length of Chile and venture into a land of extremes. From the driest place on Earth, the lunar-like Atacama Desert, to the fertile vineyards of the Casablanca Valley and from the bustling capital Santiago to the soul-stirring wilderness of Patagonia. In between lie a series of islands famous for their beauty, folklore, legend and handicraft traditions. Perfectly positioned between the ocean and the Andes, this long narrow strip of land packs an unforgettable punch.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Santiago

Welcome to Santiago, one of the world’s most spectacularly located cities with the snow-covered Andean peaks as the city’s backdrop. Upon arrival you will be met by your A&K representative who will accompany you on your private transfer to your luxury accommodation. The capital of Chile is a modern cosmopolitan city with many landscaped parks to wander through. Ease into your adventure with a stroll around your neighbourhood and time to discover some of the many cafés and restaurants in this city full of surprises.

Hotel: Ritz-Carlton Santiago, 2 nights

Day 2: Santiago

Today is a day at leisure for you to explore Santiago your way. Perhaps step inside the treasure-filled La Chascona, built by Chilean poet Pablo Neruda for his mistress. Take the funicular railway to San Cristôbal Hill to soak up the spectacular views. And ride the cable car to eclectic Providencia. End at the top of the Sky Costanera, the tallest building in South America at 300 metres with an impressive 360-degree view of the metropolis.  Alternatively, leave the city and journey to the heart of Chile’s famous Casablanca Valley, home to a generation of pioneering winemakers. Head to Viña Matetic and learn the artistry of organic and bio-dynamic winemaking. Sample an extraordinary medley of wines before lunch overlooking the vast expanse of plains and valleys. Later, enjoy a tasting and blending experience led by the winemaker and make your very own wine.

Day 3: Santiago – Calama – San Pedro de Atacama

Private transfer to the airport for your flight north to Calama, a mining town with Chuquicamata, the largest open cast mine in the world in the hills behind. On arrival meet your local hotel driver and journey through parched lunar landscapes to the oasis town of San Pedro de Atacama, situated at a height of 2,500 metres and your boutique accommodation. Following time to refresh, meet your excursion leader who will discuss the menu of included shared activities available to you during your stay. Choose from active, moderate or easy; travel by vehicle, bike or on foot – with something to suit all interests and fitness levels.

Hotel: Tierra Atacama, 3 nights

Days 4 & 5: San Pedro de Atacama

Atacama Desert is a perfect destination for those who love nature, adventure and extraordinary landscapes, and has something for all tastes and abilities. Bounded by the Pacific Ocean and the Andes mountains, the 35,000 square kilometre desert is part of a series of arid landscapes that include salt flats, sandy deserts, rocky peaks and active volcanoes. Head out by 4WD, go trekking, ride on mountain bike or horseback and discover steaming geysers, indigenous villages, high altitude lakes and sharply eroded mountains. Spend time at the otherworldly Moon Valley; spot flamingos at the Salar de Atacama salt flats; or be mesmerised by the geysers at El Tatio. Night time brings another opportunity for adventure and the ultimate stargazing experience. The Atacama has one of the clearest night skies on Earth and several top-level observatories have set up home here.

Day 6: San Pedro de Atacama – Calama – Santiago

Leave the desert behind and return to Calama for your flight back to Santiago. On arrival your A&K representative will meet you and transfer you to your hotel. Drop your bags and begin your private walking tour. Start at the grand La Moneda Palace and step back in time in the nearby Museo Chileno de Arte Precolombino. Watch chess players in the Plaza de Armas and soak up the vibrant artistic life of Lastarria. Return to your hotel for an evening at leisure.

Hotel: Ritz-Carlton Santiago

Day 7: Santiago – Castro – Chiloé

Begin with an early morning transfer to the airport for your flight to Castro in Chiloé. Chile’s second-largest island is overflowing with timeless traditions, ethereal beauty and surprising wildlife for you to discover. Accompanied by your driver, proceed to your exclusive accommodation and discuss with the team of guides your activities for tailored half-day and full day outings.

Hotel: Tierra Chiloé, 3 nights

Days 8 & 9: Chiloé

Enjoy two whole days immersed in the magic of Chiloé and partake in an amazing range of excursions with fellow guests, which include horse riding, trekking, kayaking and cultural visits to the island’s towns.  Sail around picturesque coves. Seek out the antique wooden churches so architecturally unique that UNESCO declared them World Heritage Monuments. Glimpse curlews, Chilean flamingos and cormorants. And step inside the island’s peculiar stilted homes. You can also enjoy local walks or use the hotel’s bikes to explore the rolling coastal landscape by yourself. On your final evening, enjoy an exclusive chef-prepared dinner on board “La Williche” as you cruise Chiloe’s inland waters.

Day 10: Chiloé – Punta Montt – Punta Arenas

Today is a long travel day but the scenic journey is part of the adventure. Begin with a transfer to Puerto Montt airport, about three hours journey, including a short ferry ride. Your flight south brings you to Punta Arenas, the Patagonian city with the richest history. On arrival your A&K representative will meet you and transfer you to your hotel. Step out on your own and discover the heart of this historic town or find yourself a cosy corner and soak in the marvellous views of the Straits of Magellan.

Hotel: Hotel Cabo de Hornos

Day 11: Punta Arenas – Torres del Paine

Leave the bustling vibe of Punta Arenas behind this morning as you are transferred by road to the extraordinary Torres del Paine, a vast landscape of lakes, glaciers, granite peaks and big sky tracks. Settle in to your luxurious accommodation, which beautifully integrates its architecture with the landscape and prepare to explore this spectacular wilderness on foot, by boat, or horse, by bicycle or in a van, the choice is yours. Meet with one of the qualified guides and let them discuss with you what excursions would suit your level of fitness and interest.

Hotel: Tierra Patagonia Hotel & Spa, 4 nights

Days 12, 13 & 14: Torres del Paine

Spend three whole days exploring soul-stirring wilderness, your way. Trek forest trails and drink in panoramic views of geographic formations that are millions of years old. Spy a variety of animals, including guanaco, condors, foxes and flamingos. Seek out ancient cave paintings and hidden waterfalls. And watch icebergs from the Grey Glacier. Alternatively, relax in the stunning infinity pool with a Torres view, indulge in a sumptuous spa and outdoor hot tub, or follow one of the walking routes to explore the lakeside setting.

Day 15: Torres del Paine – Punta Arenas – Depart Santiago

Your journey the entire length of Chile comes to an end this morning when you transfer back to the airport and your flight back to Santiago where your adventure ends. Alternatively, cross into El Calafate in Argentina and discover more of Patagonia.

2020 Dates & PricesTwin ShareSolo Traveller
Departs daily from Santiago:$17,865.00Price on Application

Inclusions 
Meals: 14 breakfasts, 6 lunches, 6 dinners
Transport:Airport Transfers & Modern air-conditioned vehicle
Flights:Flight Ticket: Santiago – Calama – Santiago – Castro – Punta Arenas – Santiago
Accommodation: 14 nights accommodation
Guide: Local English Speaking guide
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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Rhythms of Brazil

A visit to Brazil means the discovery of a place touched with warm tropical sun and white sand beaches. From north to south, unique attractions are ready to amaze and excite. See the highlights and contrasts of this vast country; from spectacular Rio de Janeiro to the splendour of Iguazu Falls; from the wilds of the Amazon to the mysterious culture of Salvador.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Rio de Janeiro

Upon arrival in Rio de Janeiro, transfer to your hotel where you will stay for three nights.

Day 2: Rio de Janeiro

Explore Rio’s wonders in an open jeep and immerse yourself in this magnificent city, visiting Tijuca Forest, Corcovado, Sugar Loaf and the Botanic Gardens. Discover Tijuca Forest, known as the world’s largest urban forest, with its mix of nature and history. Ride to the top of the beautiful Corcovado Mountain, where the statue of Christ the Redeemer sits. Visit the world famous Sugar Loaf Mountain in the middle of the Guanabara Bay, which offers one of the most breathtaking views of the city.

Day 3: Rio de Janeiro

Today is yours to spend discovering Rio de Janeiro at your leisure. Perhaps join an optional jeep ride and discover one of the largest favela’s in Latin America, with around a 150,000 inhabitants. You’ll be able to see, hear and feel the rhythm and beat of the favela’s, the heart and soul of Brazil. Immerse yourself in the community by visiting local homes and schools and head to the headquarters of Rocinha’s samba school.

Day 4: Rio de Janeiro – Iguazu Falls 

Transfer to the airport for your flight to where you will stay for the next two nights. The afternoon is at your leisure to explore the Brazilian side of the falls. The Iguazu Falls are one of the planet’s natural wonders. Formed on the Iguazu River, the falls go down from an average height of 60 meters, while the face of the falls is 2,700 metres wide. The number of falls varies depending on the river’s outflow.

Day 5: Iguazu Falls 

Today you will have the opportunity to cross to the Argentinian side of the falls for amazing views back to the Brazilian side. Enjoy a walking trip of the falls followed by the famous Devil’s Throat Cataract.

Day 6: Iguazu Falls – Manaus 

Fly to Manaus in the heart of the Amazon. Manaus is the ideal start point for your Amazon adventure. Upon arrival into Manaus, you will be transferred to your jungle lodge where you will spend the next three nights. After enjoying a delicious dinner embark on a unique canoe adventure deep within the Amazon jungle in search of alligators which are also known as “caimans” by the locals.

Day 7: Manaus 

Today embark on a unique canoe adventure deep within the Amazon jungle in search of alligators which are also known as “caimans” by the locals.

Day 8: Amazon

Today you will be accompanied by a specialist guide who will lead you on a hike through the forest.

Day 9: Amazon

Travel by motorised canoe and witness one of the Amazon’s most fascinating natural wonders. Head to the ‘meeting of the waters’ where the Solimoes River and the Rio Negro converge to create the enormous Amazon River. The two rivers flow side by side for several kilometres and each maintains its own individual colouring before mixing. The crystal clear blue waters of the Solimoes River contrasts with the muddy waters of the Rio Negro and create a unique natural spectacle.

Day 10: Amazon – Manaus – Salvador 

Return to Manaus for your flight to Salvador where you will spend the next two nights in a traditional Pousada. A Pousada is an exclusive and often historic boutique hotel which provides an insight to the place, people and culture of the area.

Day 11: Salvador 

Discover Salvador on a walking excursion. This trip introduces you to Salvador, showing how the city has changed throughout the ages to become the Salvador of today. Starting out along the bay, you’ll work your way through Salvador’s tree-lined streets up to Pelourinho, designated a UNESCO World Heritage Site due to its spectacular and well preserved colonial architecture. Stop off at the Sao Francisco Church, with its extravagant gold leaf baroque designs, from where you will head towards the Largo do Pelourinho. You will be given free time to enjoy lunch at one of the local restaurants where you will be able to taste some of the best Bahian cuisine.

Day 12: Depart Salvador 

Transfer to Salvador Airport for your onward flight.

2020 Dates & PricesTwin ShareSolo Traveller
Departs daily from Rio de Janeiro:$4,559.00Price on Application

Inclusions 
Meals: 10 breakfasts, 1 lunch, 4 dinners
Transport: Airport Transfers & Modern air-conditioned vehicle
Flights: Flight Ticket: Rio de Janeiro - Iguazu Falls - Manaus - Salvador
Accommodation: 10 nights accommodation
Guide: Local English Speaking guide
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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Ultimate South America

Discover some of South America’s greatest cities—Rio de Janeiro, Buenos Aires, and Lima—and some of its most spectacular sites on this South America tour to Brazil, Argentina, and Peru. You’ll overnight in Rio de Janeiro, Iguassu Falls, Buenos Aires, Lima, the Sacred Valley, Machu Picchu, Cusco, and Lake Titicaca.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Rio De Janeiro, Brazil

Welcome to spectacular Rio de Janeiro, home to whitesand beaches and host of the 2016 Summer Olympics! After arrival, settle into your hotel and meet your Tour Director, who will have pointers for your free time exploration.

Hotel: Windsor Plaza Copacabana, 3 nights

Day 2: Rio De Janeiro

Sprawling between majestic granite peaks and the blue South Atlantic, Rio is a city of beauty, wonder, and energy. Guided sightseeing with a Local Guide begins with a drive along Rio’s famed Leblon, Ipanema, and Copacabana beaches. Take the cog railway 701 metres (2,300 feet) up to the summit of Corcovado to view the famous Christ the Redeemer statue and enjoy 360 – degree views of Guanabara Bay and the bustling city below. Your afternoon is free to explore – perhaps join an optional excursion to a nearby favela for a glimpse into the life of these colourful communities that nearly 20% of the people call home.

Day 3: Rio De Janeiro

A free day in Rio allows you to relax on one of the famous beaches or take an optional excursion to the historic city of Petropolis to see the former summer palace of Emperor Pedro II.

Day 4: Rio De Janeiro – Iguassu Falls

A morning flight takes you to Iguassu Falls, one of the greatest natural wonders of the world. Upon arrival, journey to the Brazilian side of the falls to see the mammoth series of 275 waterfalls cascading over a precipice almost two miles wide and 84 metres (250 feet) deep. Walk into Devil’s Throat Canyon, where the clouds of mist, thundering roar, and 180 – degree rainbows surround you –  an unforgettable experience!

Hotel: Recanto Park, 2 nights

Day 5: Iguassu Falls

Cross the border for a visit of the Argentine side of Iguassu Falls. Begin with a short ride on the open – air Ecological Jungle Train through the rainforest. A series of boardwalks takes you above the falls to see the water crashing down into the Devil’s Throat. Your afternoon is free to explore, or you may opt to visit the Bird Park, home to many species of endemic birds, as well as flora from the area.

Day 6: Iguassu Falls – Buenos Aires, Argentina

Transfer to the airport for your flight to Buenos Aires, Argentina’s cosmopolitan capital. After settling into your hotel, an orientation tour familiarises you with the “Paris of South America” and its wide boulevards, outdoor cafes, and charming shops.

Hotel: Kenton Palace, 3 nights

Day 7: Buenos Aires

Morning sightseeing with a Local Guide focuses on the city’s landmarks, including the Teatro Colon Opera House and Plaza de Mayo, site of La Casa Rosada (the President’s Pink House), and Metropolitan Cathedral. Also, visit La Boca and San Telmo, one of Buenos Aires’ oldest neighbourhoods, and Recoleta Cemetery, where Eva Peron is buried. End your day with an Argentinean meal, followed by a sensuous Tango Show highlighting the alluring dance that is so popular here.

Day 8: Buenos Aires

Today is free for independent activities, or you can take an optional excursion to visit a local estancia (ranch) to experience the life of the gauchos (cowboys), as well as traditional dance performances and a barbecue lunch.

Day 9: Buenos Aires – Lima, Peru

Board a flight for Lima, Peru. Heralded as the “City of Kings” by Spanish conquistadors, Lima still carries vestiges of its opulent past with its colonial buildings and world – class museums.

Hotel: Jose Antonio Lima, 2 nights

Day 10: Lima

Sightseeing today focuses on Lima’s colonial heritage. Visit the 11th – century San Francisco Monastery, with Spanish and Moorish architecture throughout. Continue to Plaza Mayor, where you will see the Government Palace that houses the presidential palace and the cathedral where the founder of Lima, Francisco Pizarro’s, remains are buried.

Day 11: Lima – Cusco – Sacred Valley

Fly to Cusco high in the Andes and, upon arrival, descend into the Sacred Valley of the Incas. Stop at Awanakancha and learn about the importance of camelids (llama, vicuna, alpaca, and guanaco) for Inca cultures. See them up close and learn how their coats are transformed into colourful weaving fibres that are then used in ancient weaving techniques still in use today. Continue to PISAC, a charming village with a famous Indian Market, where you have plenty of time to browse the many colourful stalls selling handicrafts ranging from alpaca sweaters and blankets to painted vases and sterling silver. Later, arrive at your hotel, nestled in the peaceful Sacred Valley.

Hotel: La Casona Yucay, 2 nights

Day 12: Sacred Valley

Start the day with a visit to Ollantaytambo and the Inca ruins of the same name. Explore the archaeological site that was the scene of the Inca resistance during the Spanish conquest – the only place ever to resist Spanish attacks. You will see how the temple area at the top of the terraces was the perfect defensive stronghold. Next, visit a Local Home to experience life in this traditional village, which has been remarkably well preserved. Then, visit the Seminario Ceramics Workshop to learn about Peruvian ancient and modern art. End your day at a local chicheria for a taste of a typical Inca drink in Peru called chicha.

Day 13: Sacred Valley – Machu Picchu

Board the Vistadome Train that cuts a path through the picturesque Urubamba Valley bound for Aguas Calientes, the quaint town closest to the “Lost City of the Incas.” Ascend the mountainside through tropical forest to the sacred refuge of Machu Picchu. Your guide recounts the many accomplishments of the Incas as you tour the terraced ruins dating back to the 15th century. Abandonded when the Inca Empire fell to the Spanish, these remarkable ruins remained undiscovered for nearly 400 years. For this reason, many of the mysteries surrounding Machu Picchu remain to this day.

Hotel: El Mapi by Inkaterra

Day 14: Machu Picchu – Cusco

Enjoy some free time this morning to explore the mountain town of Aguas Calientes; perhaps visit the local market, quaint boutiques, or take a walk along nearby trails. Later this afternoon, return to Cusco, former capital of the Inca Empire.

Hotel: Jose Antonio Cusco, 2 nights

Day 15: Cusco

Embark on a guided sightseeing tour of Cusco that focuses on the city that was once the political, military, and cultural epicentre of the Incas. In fact, Inca foundations can still be found in Cusco, with the Spanish baroque structures built on top. Visit the Santo Domingo Monastery, where these two forms of architecture are melded together with the temple of both cultures atop one another. Also, see the CATHEDRAL in the Plaza de Armas before a visit to the Temple Of Sacsayhuaman. Some of the best examples of Inca masonry can be found at this fortress, where stones weighing up to 350 tons are pieced together to form a complex that could house up to 10,000 men. Learn about the ceremonies and battles that took place here on your tour. Also, see the ruins of Kenko and Puca Pucara before returning to Cusco.

Day 16: Cusco – Juliaca – Puno

Fly to Juliaca, then transfer to Puno on the shores of Lake Titicaca. Legend says the first Inca, Manco Capac, arose from the waters of the lake by the power of the sun god to found the Inca Empire.

Hotel: Xima Puno Hotel, 2 nights

Day 17: Puno – Excursion to Lake Titicaca

Experience fascinating Lake Titicaca today as you embark on a motorboat tour of the highest navigable lake in the world and its manmade islands. On Taquile Island, see how the local people integrate their Inca and Spanish past. Continue to the Uros Floating Islands, a group of approximately 40 artificially made islands. Learn how the Uros Indians construct their islands, homes, boats, and many other resources completely of tortora reed, a centuries – old practice. Enjoy a farewell dinner hosted by your Tour Director this evening.

Day 18: Puno – Juliaca – Lima

En route to Juliaca, stop at the pre – Incan burial grounds of Sillustani. See the above – ground tombs, chullpas, in which the Aymara Indians buried their high priests. You will be welcomed into a Local Home for an inside look at life here. Fly to Lima and transfer to your hotel.

Hotel: Jose Antonio Lima

Day 19: Depart Lima

Your holiday ends after breakfast this morning.

2020 Dates & PricesTwin ShareSolo Traveller
January: 24$5,885.00$7,264.00
February: 07$5,885.00$7,264.00
March: 06, 20$5,885.00$7,264.00
April: 17$5,885.00$7,264.00
May: 01$5,885.00$7,264.00
June: 12$5,885.00$7,264.00
July: 10$5,885.00$7,264.00
August: 07$5,885.00$7,264.00
September: 04, 18$5,885.00$7,264.00
October: 02, 16$5,885.00$7,264.00
November: 13, 27$5,885.00$7,264.00
Inclusions 
Meals: 18 breakfasts, 1 lunch, 7 dinners
Transport: Deluxe air-conditioned coach
Flights: Air Ticket: Rio De Janeiro - Iguassu Falls - Buenos Aires - Lima - Cusco - Juliaca - Lima
Accommodation: 18 nights accommodation
Guide: Professional Tour Director
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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South America Revealed

Immerse yourself in the music, cuisine and culture on offer while exploring the sites of Rio de Janeiro. Tall and tan, and young and lovely-expect nothing else on Rio’s gorgeous beaches, your launch pad to a South American adventure through vibrant capitals and the Inca heart of Peru.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Rio de Janeiro

Immerse yourself in the tropical allure of Rio de Janeiro – your launch pad to a South American exploration of capital cities and ancient cultures. Meet your local host on arrival and transfer to your hotel offering superb views of Copacabana Beach. This evening, we’ll join our travel Director and fellow travellers for a festive Welcome Reception.

Hotel: Miramar by Windsor, 3 nights

Day 2: Rio de Janeiro Sightseeing

Ease into your morning Rio-style before joining your Travel Director to delve into the captivating contrasts of Brazil’s cidade maravilhosa (marvellous city). See the 18th century Carioca Aqueduct, the colonial Candelaria church and the home of the Rio Carnival, the Sanbodromo. Ascend Sugarloaf Mountain via cable car for a “pinch me moment” of inspiring bay and city views. Enjoy a free evening.

Day 3: Rio de Janeiro Sightseeing

The iconic Christ the Redeemer beckons this morning as we journey by cogwheel train to the summit of Corcovado for impressive panoramic views. Returning to the city, we visit the shores of Copacabana and Ipanema, spending the rest of the day at leisure to watch Rio’s beautiful people living life to the fullest. This evening, learn how to mix the perfect caipirinha, then indulge in a sizzling Regional Dinner barbecue at a local churrascaria.

Day 4: Rio de Janeiro – Iguassu Falls

Spend the morning at leisure, then visit a Samba school where you’ll ‘Dive into Culture’, gaining insights into how the school prepares for the pageantry of Carnival week. View the colourful costumes and sway your hips Rio-style as you learn how to Samba. We leave the city behind and fly to Iguassu Falls. This evening, we’ll enjoy dinner together at our hotel.

Hotel: Wish Resort Foz do Iguassu, 2 nights

Day 5: Iguassu Falls Sightseeing

Explore the Brazil side of Iguassu Falls, joining a Local Specialist in the UNESCO-listed Iguassu National Park for a walk through the rainforest to the base of the falls. Indulge in lunch at a local restaurant against the backdrop of the falls before returning to your resort for an afternoon at leisure. Consider joining one of our optional experiences, including a jetboat ride* to the base of the falls or visit a tropical bird reserve, home to more than 500 species of birds.

Day 6: Iguassu Falls – Buenos Aires

Cross the border into Argentina to see the falls from a different perspective. Meet your Local Specialist, then board an open-air ecological jungle train through the rainforest and walk along the catwalk peering down into the swirling waters of Devil’s Throat Falls. We leave this force of nature behind for the sophisticated Argentinian capital of Buenos Aires.

Hotel: InterContinental Buenos Aires, 3 nights

Day 7: Buenos Aires Sightseeing

Connect with the seamless mix of European elegance meets Latin energy, joining your ‘Local Specialist’ for a guided tour of Buenos Aires’ most notable sites, including the iconic Casa Rosada and colourful neighbourhood of La Boca. Admire the opulent façade of Teatro Colon, then visit the Recoleta Cemetery, where Argentina’s beloved former first lady, Eva Peron (Evita), is buried. This evening, indulge in the delicious flavours of Argentine beef during a Regional Dinner. Later, we’ll Dive into Culture, ending the evening with a stirring, sensual Tango performance.

Day 8: Buenos Aires

Enjoy a full day at leisure to pursue your own interests in the “Paris of South America”. Admire the works of Degas, El Greco and Van Gogh at the Museum of Belles Artes or sample delicious dulce de leche ice-cream at the famous Café Tortoni. Feeling adventurous? Consider an optional trip into the countryside to visit a traditional estancia (ranch), including a lively equestrian show and traditional parrillada (barbecue) lunch. Later, we’ll ‘Connect with Locals’, joining a family at their home in Palermo Soho for a Be My Guest dinner.

Day 9: Buenos Aires – Lima

We leave one capital behind for another, travelling to Peru’s capital, Lima. On arrival, transfer to your hotel in San Isidro.

Hotel: Novotel Lima, 2 nights

Day 10: Lima Sightseeing

Francisco Pizarro’s “City of Kings” is ours to explore this morning as we discover the colonial heritage of Lima’s UNESCO-listed Historic Centre. Admire the ornate baroque façades of the Church of San Francisco and discover its hidden catacombs. Celebrate Lima’s status as the culinary capital of South America next, and meet Ignacio Barrios who has worked alongside many of Peru’s most award-winning chefs. Visit a local market where Ignacio will explain how Peruvian fruits, vegetables, seafood and meats are the basis of Peruvian cooking. Then continue to his cooking school where you’ll ‘Connect with Locals’ and enjoy a demonstration on how to prepare some of Peru’s most popular dishes. You’ll have an opportunity to sample some of these at a Be My Guest lunch before spending the rest of the day at leisure.

Day 11: Lima – Cusco – Sacred Valley

Board a morning flight to Cusco and the Sacred Valley. Visit the Pisac market displaying Quechua arts and crafts, then continue to a former 18th century colonial-style monastery in the Sacred Valley. Later this afternoon, we arrive at a former 18th century colonial-style monastery in the heart of the Sacred Valley, our hotel for the night. ‘Dive into Culture’ and meet Nilda Callañaupa Alvarez, a master Quechua weaver, and the first person from her village to attend university. She been an ambassador for Andean traditions since she began learning ancient pre-Columbian weaving techniques as a young girl in the 1960s. ‘Make a Difference’ as your visit helps to preserve and promote traditional pre-Columbian weaving techniques in the 21st century.

Hotel: Sonesta Posadas del Inca Yucay

Day 12: Sacred Valley – Machu Picchu

The Sacred Valley reveals its mysteries today as we encounter the remains of the mighty Inca empire. Our first stop this morning is the famous Inca hilltop fortress, Ollantaytambo, built from massive blocks of stone. We board the Vistadome train (light snack included) for our epic journey to the UNESCO-listed Machu Picchu, where a Local Specialist will lead us through the ruins of this once-great fortress. Explore the iconic great Temple of the Sun, the House of the Priest, the Sacred Plaza and the Intihuatana, an intricately carved rock most likely used as a sundial centuries ago. Tonight, we’ll dine at our hotel.

Hotel: El Mapi by Inkaterra

Day 13: Machu Picchu – Cusco

We return to Machu Picchu this morning with an opportunity to explore this mythical fortress on our own terms. If you’re feeling energetic, consider hiking up to the Gate of the Sun for thrilling views over the fortress and valley below. Then it’s off to Cusco, stopping en route at a local chicheria for a taste of chicha. ‘Dive into Culture’ and learn how this Peruvian corn beer is made by local women.

Hotel: Novotel Cusco, 2 nights

Day 14: Cusco Sightseeing

Explore the Incan and Spanish roots of the “Imperial City”, unlocking its best kept secrets, including the 17th century Church of Santo Domingo, built atop the foundations of the Inca Temple of the Sun. Later, we’ll venture beyond the city to the ruins of Sacsayhuaman overlooking the city. This evening, we’ll gather at a local restaurant for a Regional Dinner of Cusquenian flavours against the backdrop of a traditional dance performance.

Day 15: Cusco – Lima

A leisurely start to our day sees us return to Lima late this morning. Enjoy an afternoon at leisure, then join your Local Specialist and curator at the Larco Museum for an evening exploration of its collection of pre-Columbian art. We’ll indulge in a memorable Farewell Dinner in the museum’s garden.

Hotel: Novotel Lima

Day 16: Depart Lima

Say hasta luego to Lima and transfer to the airport for your flight home or extend your stay in Lima.

2020 Dates & PricesTwin ShareSolo Traveller
January: 17, 24, 31$7.595.00$9,770.00
February: 14, 28$7.925.00$10,100.00
March: 13, 20, 27$7.925.00$10,100.00
April: 03, 10, 24$7.925.00$10,100.00
May: 08, 22$7.925.00$10,100.00
June: 05, 12$7.995.00$10,170.00
July: 10,$7.995.00$10,170.00
July: 17, 24$7.925.00$10,100.00
August: 07, 21$7.925.00$10,100.00
September: 18, 25$7.995.00$10,170.00
October: 02, 16$7.995.00$10,170.00
November: 06$7.675.00$9,850.00
December: 04$7.675.00$9,850.00
Inclusions 
Meals: 15 breakfasts, 3 lunches, 9 dinners
Transport: Luxury air-conditioned coach
Flights: Air Ticket: Rio de Janeiro - Iguassu - Buenos Aires - Lima - Cusco - Lima
Accommodation: 15 nights accommodation
Guide: An expert Travel Director and separate Driver
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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California’s Great National Parks

Discover the Majestic Mountain Loop, linking Sequoia, Kings Canyon and Yosemite National Parks. Groves of larger-than-life sequoias frame your path through the Land of Giants and the natural wonders of California, from the inferno of Death Valley to the foothills of the Sierra Nevada.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Las Vegas

Begin your exploration of California’s national parks in Las Vegas. This evening, meet your Travel Director and fellow travellers for a Welcome Reception at The LINQ. In the evening you will find yourself soaring 550 feet above the center of the Las Vegas Strip on the High Roller, the world’s tallest observation wheel.

Hotel: Harrah’s Las Vegas

Day 2: Las Vegas – Death Valley National Park – Mammoth Lakes

Immerse yourself in the solitude and desolation of Death Valley-UNESCO World Heritage Site and barren, yet unexpectedly lively land of extremes which we will have an opportunity to explore for part of today. Admire scenic views of the undulating rocky landscape at Zabriskie Point and learn about the valley’s unique geological features, history and intriguing weather patterns. Descend below sea level to the Badwater Basin. After lunch at 1849 Buffet at The Ranch at Death Valley, we continue through the desert landscape of Death Valley ascending to Mammoth Lakes, our home for the night.

Hotel: Mammoth Mountain Inn

Day 3: Mammoth Lakes – Yosemite National Park

Take a scenic Gondola ride to the peak of Mammoth Mountain and enjoy the stunning views while you enjoy a tasty breakfast. Touch the clouds through the Tioga Pass (seasonal) and enter the UNESCO-listed Yosemite National Park. Driving past Tenaya Lake and Tuolumne Meadows, we journey to Yosemite Valley where we’ll embark on a special valley floor tour. View Yosemite Valley’s El Capitan, Cathedral Rocks, and Bridal Veil Falls. Our ‘Stay with a Story’ tonight exudes a cosy, ski-lodge atmosphere and is located just a stone’s throw from Yosemite Falls.

Hotel: Yosemite Valley Lodge, 2 nights

Day 4: Yosemite Free Time

Explore the Yosemite National Park today, famed for its giant, ancient sequoia trees and grand meadows, there is plenty to explore here. Join a Local Specialist Park Ranger to delve into the natural history, flora and fauna, and people who found sanctuary in these tranquil emerald-green surrounds over the centuries. Our tour takes us out to view Yosemite Valley’s El Capitan, Cathedral Rocks, and Bridal Veil Falls. The rest of the day is free to go for a walk or hike and take in the breathtaking beauty of Yosemite.

Day 5: Yosemite National Park – Kings Canyon and Sequoia National Parks

Stretch your legs in Kings Canyon and gaze towards the sky as you greet the giant boughs of General Grant Tree Enjoy a birds-eye view of the Kings Canyon before you continue along the Majestic Mountain Loop. Towering redwood trunks frame your journey to Sequoia National Park, where we’ll spend the night in our ‘Stay with a Story’ surrounded by forest and soaring Sierra peaks. Spend the evening gazing upwards at the star-spangled sky as a naturalist and Local Specialist guides you through the constellations.

Hotel: Wuksachi Lodge, 2 nights

Day 6: Sequoia National Park Excursion

Tread in the footsteps of giants, walking beneath the soaring sequoia canopy to see first-hand the world’s largest living tree, General Sherman. Learn about the Giant Forest and its history during a stop at the Giant Forest Museum, then enjoy a leisurely walk along the Big Trees Trail, connecting with the invigorating natural surrounds. Immerse yourself in the pioneer history of the Old West, joining a living-history reenactor and Local Specialist for a barbecue lunch and stories of early life in the mountains. Spend the rest of the afternoon exploring the park on your terms, using the complimentary shuttle system (seasonal).

Day 7: Sequoia National Park – Los Angeles

Travel to Los Angeles, where you’ll stroll down Rodeo Drive in Beverly Hills, considered America’s epicenter of luxury, fashion and lifestyle. As our invigorating encounter with California’s epic natural beauty comes to an end, we join your Travel Director and newfound friends for a Farewell Dinner.

Hotel: Beverly Hills Marriott

Day 8: Depart Los Angeles

After our tremendous journey through California’s national parks, the time has come for us to say goodbye. Prepare to leave Los Angeles and take your transfer to Los Angeles International Airport or consider extending your stay.

2020 Dates & PricesTwin ShareSolo Traveller
May: 09, 16$4,075.00$6,125.00
June: 06, 13, 20$4,125.00$6,175.00
June: 27$4,175.00$6,225.00
June: 29$4,250.00$6,300.00
July: 01$4,295.00$6,345.00
July: 03$4,695.00$6,745.00
July: 05$4,325.00$6,375.00
July: 08$3,995.00$6,045.00
August: 01, 08, 15$3,995.00$6,045.00
September: 12$4,125.00$6,175.00
October: 03$4,125.00$6,175.00
October: 10, 24, 31$3,825.00$5,875.00
Inclusions 
Meals: 7 breakfasts, 2 lunches, 4 dinners
Transport: Luxury air-conditioned coach
Accommodation: 7 nights accommodation
Guide: An expert Travel Director and separate Driver
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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National Parks Wonders

This Regional Explorer trip blends old west towns, national parks and historic monuments like Mount Rushmore. Journey past the icy peaks of the Grand Tetons, bubbling mudpots of Yellowstone and lawless backwater towns, where the legends of Wild Bill Hickok, Calamity Jane and Crazy Horse once ruled.

Planning your holiday is easy, and speak to your friendly Consultant.

Day 1: Arrive Jackson

Explore Jackson on your terms before meeting your Travel Director and fellow travellers for a Welcome Reception.

Hotel: The Lodge at Jackson Holel, 2 nights

Day 2: Grand Teton National Park Free Time

Spend a full day at leisure connecting with the dazzling natural scenery of Grand Teton National Park. If you like, take an optional float trip down Snake River^. Take an aerial tram ride to the peak of Rendezvous Mountain (seasonal) this afternoon. The Bridger Gondola or another activity will be offered when the tram is not in operation. The rest of the evening is at your leisure.

Day 3: Jackson – Yellowstone National Park

We continue our exploration of the Tetons this morning before heading to the UNESCO-listed Yellowstone National Park. Your encounter with its geothermal wonders will leave you in awe. Witness Old Faithful’s waters arc high into the air as it has done approximately every 90 minutes since the Washburn Expedition discovered it. We stay amidst the colourful pools of hotsprings, mudpots and geysers tonight at one of the park’s signature lodges.

Hotel: National Park Lodges, 2 nights

Day 4: Yellowstone National Park Sightseeing

Keep a keen eye out for bison, grizzlies and elk as you journey through Hayden Valley en route to the rusting walls of Yellowstone’s Grand Canyon. Drive along Dunraven Pass and past Montana’s Lamar Valley, home to herds of elk, bison and grizzlies. Admire the gentle cascade of water running down the multi-coloured mineral terraces of Mammoth Hot Springs as they descend into the valley.

Day 5: Yellowstone National Park – Cody – Sheridan

Head to the infamous town of Cody, named for its most famous native son, Buffalo Bill. Gain insights into the history of the American West at the Buffalo Bill Center of the West and delve into the history of the cowboy, the role of the firearm in the early days, and the culture of the Plains Indians. This evening we ‘Connect with Locals’ and enjoy a traditional Western-style ‘Be My Guest’ dinner at a historic café, complete with an old-time tobacco shop.

Hotel: Holiday Inn Sheridan

Day 6: Sheridan – Deadwood – Rapid City

Head through the windswept prairies of the American Frontier and into the Black Hills of South Dakota, admiring the looming fortress of Devils Tower en route. Arriving in the infamous Gold Rush town of Deadwood, we join Kevin Costner’s Original Deadwood Tour. Meet a Local Specialist to hear about the days of Wild Bill Hickok, Calamity Jane and Potato Creek Johnny. Journey to Rapid City, where you have the option of visiting Mount Rushmore this evening to see the evening illumination ceremony.

Hotel: The Rushmore, 3 nights

Day 7: Black Hills Excursion

This morning, we pay tribute to Crazy Horse, peering at the immortalised face of the famed war chief of the Lakota people etched from the granite rock of the Black Hills. ‘Make a Difference’ by learning how your visit contributes to its preservation. We continue to Mount Rushmore featuring the enormous carvings of George Washington, Thomas Jefferson, Theodore Roosevelt and Abraham Lincoln.

Day 8: Rapid City Free Time

Take an optional trip to Badlands National Park this morning or enjoy free time to explore downtown Rapid City today. This evening, we ‘Dive into Culture’ during a festive Farewell Dinner and ‘Make a Difference’ by learning how Stephen Yellowhawk works to preserve Native American heritage.

Day 9: Depart Rapid City

Bid farewell to your travelling companions and take a transfer to Rapid City Airport or extend your stay in Rapid City at The Rushmore Hotel.

2020 Dates & PricesTwin ShareSolo Traveller
May: 14$3,925.00$5,950.00
May: 16, 23$4,125.00$6,120.00
May: 28, 30$4,175.00$6,170.00
June: 06, 11, 18, 20, 25, 27$4,195.00$6,190.00
July: 09, 16, 18, 23$4,150.00$6,145.00
August: 08, 13, 15, 20, 23, 27$4,150.00$6,145.00
September: 03, 06, 10, 13, 17$4,150.00$6,145.00
September: 20, 24, 26$4,095.00$6,090.00
September: 27$3,950.00$5,945.00
October: 01$3,950.00$5,945.00
October: 04$3,895.00$5,890.00
October: 04$4,050.00$6,045.00
October: 08, 15$3,795.00$5,790.00

Inclusions 
Meals: 8 breakfasts, 4 dinners
Transport: Luxury air-conditioned coach
Accommodation: 8 nights accommodation
Guide: An expert Travel Director and separate Driver
Entrance Fees & Touring:Entrance fees & activities as per itinerary

* Tour departure dates are subject to availability at time of booking.
* Prices and itinerary are correct at time of publication and are subject to change without notice.

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